Shipping policy

At SNAZZED, we strive to deliver high-quality wears to our customers in a timely and efficient manner. Please read our delivery policy carefully to understand our shipping procedures.

Order Processing:

  • Next-day shipping only applies on orders placed on or before 4PM on the previous day. Otherwise, expect a minimum of 48 hours before your item can ship.
  • Orders placed on weekends or holidays will be processed the next working day.
  • Pre-ordered products can only be shipped out when items are back in stock.️
  • If your order contains a mix of products that are available to ship now and products on pre-order, they will ship when the product is back in stock.
  • You can also request to split your order into 2 shipment batches so that the pre-ordered product does not delay your shipment. Contact support to split your order.

Important Notes on Shipping

  • We offer next-day shipments in Lagos only. Cut-off time is 4PM for items to ship next-day, else they ship 2 days after.
  • Delivery within Lagos takes 1 - 3 working days after it's shipped out.
  • All shipments outside Lagos are done via standard shipping. Shipping rates and shipping timelines vary depending on the destination, weight and size, and are calculated at checkout.
  • Standard shipping outside Lagos takes 3 - 5 working days.
  • Please note that shipping windows do not include the processing time.

Tracking:

  • Standard shipping orders via GUO Logistics receive a tracking code immediately after they are shipped.
  • Lagos shipments may not have a tracking code.

Delivery:

  • We offer pickup and door-step delivery for outside Lagos. Our shipping partners cannot deliver to PO boxes.
  • If you request for a package to be delivered to a new location after it has been shipped, transfer charges will be charged as applicable.
  • Delivery fees are non-refundable, once an order has been dispatched.
  • Please ensure that your shipping address is accurate and complete to avoid delays as the shipping company might bill you extra charges for incorrect addresses and redelivery on second attempts.
  • Packages returned to our facility due to unsuccessful delivery will require a new delivery fee to be resent.
  • There might be delays caused by weather, traffic, or other unforeseen circumstances which might influence the delivery timeline.

If you have any questions or concerns on our shipping/delivery policy, please contact us on snazzedbyron@gmail.com or send us a message via our Live Chat.